Imagine being handed an urgent project with a seemingly impossible deadline—implementing a complex software solution in less than 5 weeks while juggling other day-to-day demands. For Cathy and her team, that’s exactly what happened when they were tasked with deploying Perceptive Experience to support a critical infrastructure shift.
With time running out, Cathy turned to Shamrock Solutions, who not only delivered on time but also optimized her Perceptive Content environment for future success. Here’s how Shamrock helped transform a crisis into a success story.
The Challenge: A Rapid Perceptive Experience Rollout
Like many organizations, Cathy’s team had been using Perceptive Content (or ImageNow, for those of us who’ve been around a while) in a VDI environment to support remote work during the pandemic. When her network team decided to shift from VDI to a VPN setup, everything hinged on one crucial component: the deployment of Perceptive Experience.
Cathy explains, "I believe we had 4-5 weeks to do it. And if we failed to do our part in time, it could jeopardize the entire project. Yikes!"
That’s when Cathy’s team made a critical decision: they called Shamrock. What they needed wasn’t just a quick fix—they needed a partner with deep expertise in Perceptive Content rollouts and upgrades to ensure the project’s success.
The Solution: Seamless Experience Rollout & Custom Integration
Shamrock Solutions quickly mobilized to help Cathy’s team. A late-night phone call to Rob Albright set things in motion, and within hours, Shamrock had assigned their Perceptive Content experts to the project.
"We tried to come up with a plan to roll out Experience by ourselves. No luck. Felt totally overwhelmed and not sure where to start," Cathy shares. "That’s when we decided that we needed Shamrock."
By leveraging their expertise in custom development and integrations, Shamrock not only handled the core implementation of Experience but also tailored it to fit seamlessly with Cathy’s team’s unique infrastructure needs. This wasn’t just about getting the system up and running—it was about ensuring it worked flawlessly within their existing environment.
“We needed to put Perceptive Experience into place from scratch so that our Network folks could move us from the VDI environment (that they’d created during COVID to allow the entire campus to work from home) to a VPN environment,” Cathy says. “Shamrock turned our nightmare into a dream come true.”
The Results: Ahead of Schedule, Optimized for Success
Thanks to Shamrock Solutions’ quick action and technical expertise, Cathy’s team completed their part of the project ahead of schedule. The seamless deployment of Experience allowed the larger VPN migration to proceed without a hitch.
“Thanks to Shamrock’s amazing team, our part of the FCC project was done ahead of time and beautifully, so the big project of moving to VPN was able to proceed as planned, and we’re tickled pink with Perceptive Experience."
By optimizing the workflow automation features in Perceptive Content, Shamrock not only helped Cathy’s team with the immediate project but also laid the foundation for greater efficiency going forward.
Why Shamrock Stands Out: Expertise Beyond Just the Rollout
Shamrock’s support didn’t stop at simply meeting Cathy’s urgent needs. Their ability to tailor custom development, streamline workflow automation, and provide ongoing optimization made a lasting impact.
“By hiring Shamrock to support our Perceptive Content projects and upgrades, we’ve decreased our stress, and we’ve been able to get more done!" Cathy explains, "my users are happy because they have access to new releases and new solutions, my bosses are happy because projects are getting completed, and I’m happy because I don’t have to spread myself so thin trying to take care of everything. Our partnership with Shamrock is a beautiful thing”.
The efficiency Shamrock brought to the Experience rollout allowed Cathy’s team to turn their attention to other projects. In fact, because of Shamrock’s affordable pricing, Cathy’s team was able to use remaining hours from the initial project to tackle additional initiatives that had been on the back burner for years.
Conclusion: A Stress-Free Future with Shamrock Solutions
For organizations using Perceptive Content, whether you’re facing an urgent rollout, planning an upgrade, or looking to streamline existing workflows, Shamrock Solutions is the partner you need. Cathy’s experience shows how Shamrock can step in, even under the tightest deadlines, to deliver customized, efficient solutions that keep your projects on track and improve overall performance.
Need help with your next Perceptive Content project? Shamrock’s expertise in upgrades, custom development, and workflow optimization ensures you’ll meet your goals without breaking a sweat. Like Cathy, you can go from overwhelmed to on time—and perhaps even ahead of schedule.
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