Robotic Process Automation (RPA)
Powerful process automation with less code, less cost, and better accuracy
RPA technology (also called a software robot, or just "bot") mimics a human worker and can log into applications, enter or consume data, calculate and complete tasks, and then fully log out. Consider a use case for a virtual account analyst: a software robot takes a bank application form and logs into a credit check site, a background check site, a known terrorist database, and a criminal database, and collects the results and snippets and automatically builds a background profile on an applicant for final review.
Intelligent Process Automation (IPA) is the application of artificial intelligence and machine learning within technological processing to create an enhanced solution. RPA, Business Process Management (process workflow) and the use of image recognition and machine learning technologies all serve vital roles in an holistically successful solution. Shamrock's RPA parter, UiPath, defines 6 distinct categories of Intelligent Automation skills that can be leveraged in RPA:
RPA technologies augment any solution.
Robots work 24/7, don’t take a vacation or require benefits.
Higher quality services: better accuracy and customer service
Enhance compliance: business processes can be set to operate in accordance with the necessary regulations and standards
Faster turnaround: processes can be completed at unprecedented speeds
Increased agility: reduced overhead and more flexible business resources
Comprehensive insights: improved efficiency by digitizing and auditing process data
Reduced costs: Manual or repetitive tasks are carried out by RPA software at a fraction of the cost
Improved employee experience: increased staff productivity and reduced attention