Speed up processing with automated claims management
Shamrock Solutions is helping insurance companies speed up processing and thereby elevating the customer experience with its automated claims management solution.
In the increasingly competitive insurance market, companies need to utilize technology to create advantages that distinguish them to existing and prospective clients. Yet, many are still processing incoming claims manually as part of a paper-centric process that is fraught with delays.
Shamrock’s new solution tackles this issue head-on, by removing paper and eliminating unnecessary steps in the claims processing workflow. No matter what format claims come in, they’re captured electronically, attached to the relevant customer record and routed to an adjuster for immediate action.
Automatic data classification, sorting, and extraction
A standardized and automated capture process
Elimination of paperwork-related tasks and manual data entry
Decreased turnaround time and faster claims resolution for increased customer satisfaction
Improved claim tracking, enabling staff to answer customer inqueries faster
Seamless integration with claims processing software