Providing a deeper integration between ECM and ERP systems
Christie, a global visual technologies company, offers diverse solutions for business, entertainment, and industry. With expertise in film projection since 1929 and professional projection systems since 1979, we’ve established a reputation as the world’s single source manufacturer of a variety of display technologies and solutions for cinema, large audience environments, control rooms, business presentations, training facilities, 3D and virtual reality, simulation, education, media and government. As a market leader, Christie has installed over 100,000 projection solutions worldwide. Learn more at www.christiedigital.com
Client Focus: Visual Technology
Business Location: Worldwide
Shamrock Services & Solutions:
Project Focus: Perceptive Content
Integration between Perceptive Content and ERP systems needs to be deeper.
Needed a very fast, professional turnaround to meet project goals.
Deploy eForms for materials management and financials.
Servers must be running optimally to help prepare for global Content rollout.
Custom scripts improve data sharing between ECM and ERP suites.
Shamrock delivered on promise to meet or beat the deadline.
Custom eForms speed inventory transfer and financials.
Found and corrected indexing errors, speeding system performance.
Enhancing ECM and ERP Integration and Boosting Business Performance
To improve its back office and customer service processes, Christie deployed Perceptive Content (formerly lmageNow) from Hyland Software. This solution delivered rapid productivity and efficiency, but Christie wanted to derive even more value from its process and content management system. So the organization turned to Shamrock Solutions, a leading provider of IT professional services, to enhance integration between the Perceptive solution and the company’s JD Edwards ERP system, to create custom e-forms, and to ensure its servers were running optimally.
The first part of Christie’s Shamrock Solutions project was to enhance the integration between Perceptive Content and JD Edwards. For the company to run effectively, these two systems must be able to pull and push data to each other without delay. Shamrock designed and implemented several custom scripts, which enable JD Edwards to push data to Perceptive Content's custom properties.
This can trigger several processes, including automatically retrieving all invoices pertaining to a certain check being processed by the accounts payable (AP) or accounts receivable (AR) departments. Christie set very aggressive time goals for its Perceptive Content-related professional services projects, and was glad with how Shamrock helped hit these targets.
Shamrock offered a faster implementation schedule and better value than any other option we considered.
- Renee Dinh, Sr. Application Security Specialist/Programmer Analyst
eForms and Expansions
Next up on Christie’s Perceptive Content wish list was the design and publishing of e-forms, which would enable the company to capture data that could be quickly used in materials management and financials. Shamrock created several customized e-forms and “The e-forms that Shamrock designed and published do exactly what we need them to,” Dinh says. “With them, we’re able to better manage check requests, capital expenditure requests and transferring inventory between locations.”
Christie also sought Shamrock’s help to ensure that the servers which run Perceptive Content were operating effectively. As part of an extensive testing and benchmarking analysis, Shamrock staff identified indexing errors that, once fixed, delivered even greater speed and efficiency. “The server tuneup that Shamrock performed gave us the comfort of knowing that our Perceptive Content system is running optimally,” Dinh says. “We’re going to roll the system out globally soon so having the best possible performance is very important.”
Dinh believes that Shamrock’s professionalism and proactive project management helped meet her expectations and goals for this deadline-focused project. “Shamrock’s services were a great value and they stayed on budget, which is not always the case when it comes to professional services,” Dinh says. “They saved us at least a month in expediting our Perceptive Content project.”